Peachtree Lodge House Policy

Welcome to Peachtree Lodge. These guidelines are intended to help provide a safe, comfortable, and pleasant stay for all of our guests.

Check-in

Standard check-in time is 2:00 PM.

Early check-in may be available from 8:00 AM, subject to room availability, at ₱200 per hour before the regular check-in time.

Guests are required to present a valid identification document during check-in.

Payment for the stay is required upon check-in unless another arrangement has been specifically confirmed by Peachtree Lodge.

Check-out

Standard check-out time is 12:00 noon.

Late checkout may be permitted for a maximum of three hours, subject to availability, at ₱200 per hour.

Room keys or key cards must be surrendered to the Front Desk upon checkout.

A lost key card may be charged ₱500.

No-Show Reservations

For Pay-at-Hotel reservations, Peachtree Lodge will normally hold the reserved room until 7:00 PM on the scheduled arrival date.

The Front Desk may attempt to contact the guest using the contact information provided with the reservation.

If the guest has not arrived or contacted the hotel by 7:00 PM, Peachtree Lodge may release the room for other guests.

Guests expecting to arrive later than 7:00 PM should contact the hotel in advance.

Changes and Cancellations

Requests to modify or cancel a reservation should be communicated to Peachtree Lodge as early as possible.

Changes are subject to room availability and confirmation by the hotel.

Any future cancellation fees or promotional booking conditions will apply only when they have been clearly disclosed and approved for the applicable reservation.

Pets

Pets are not permitted inside Peachtree Lodge.

Smoking and Food

Smoking inside guest rooms and prohibited areas is not allowed.

Foul-smelling food that may disturb other guests or leave strong odors in the room is also prohibited.

A ₱500 violation charge may apply for violation of these rules.

Visitors

Visitors are strictly not allowed inside guest rooms.

Guests may coordinate with the Front Desk regarding appropriate areas for meeting visitors.

Noise and Conduct

Guests are requested to minimize excessive noise and avoid disturbing other guests.

Loitering in restricted areas is prohibited.

Guests are expected to behave respectfully toward hotel staff, other guests, and hotel property.

Room Care and Damages

Guests are responsible for damage, loss, or misuse of hotel property attributable to them or their companions.

Damaged or missing items may be charged according to the cost of repair or replacement.

Housekeeping

Make-up room service is generally available from 8:00 AM to 2:00 PM.

Turndown service is generally available from 6:00 PM to 8:00 PM.

Guests may contact the Front Desk by dialing 9 for assistance.

Guest Needs

Guests are encouraged to inform the Front Desk of relevant dietary restrictions, allergies, accessibility needs, or other special requirements so that the hotel can determine what reasonable assistance is available.

Hotel Services and Amenities

Available hotel services may include complimentary Wi-Fi, air-conditioned rooms where applicable, cable television where applicable, hot and cold shower facilities, intercom service, security services, a function room, laundry service, and coffee-bar services.

Specific amenities vary by room type and operational availability.

Contact

For assistance, please contact the Front Desk or:

Smart: 0928 504 9129
Globe: 0906 318 5120
Email: peachtreelodge17@gmail.com

By staying at Peachtree Lodge, guests acknowledge that they are expected to comply with applicable hotel policies during their stay.